About NYC Wheelchair Transportation

Serving New York since 2018.

NYC Wheelchair Transportation is a trusted, professional, and fully accessible transportation service dedicated to individuals who rely on wheelchairs, mobility aids, or door‑to‑door assistance.
For over a decade, we’ve helped thousands of New Yorkers, seniors, patients, travelers, and caregivers move safely and comfortably throughout the city.

✔ ADA-compliant vehicles
✔ Professional drivers trained for mobility assistance
✔ Fast pickups in all NYC boroughs
✔ Airport, medical, and long-distance trips availabl

We are New Yorks Top Rated Wheelchair Transportation.

Get Free Quote!

(212) 705-8773

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24/7 Service

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All 5 Boroughs

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Licensed

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Available Now

Available Now – Contact Us

Get a Fast Quote for Your Trip

It started with a flight of stairs

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Someone I knew had an important doctor’s appointment and one problem standing in the way: they lived in a building with stairs and couldn’t safely get in or out on their own.

We spent hours on the phone. Company after company could send a wheelchair-accessible vehicle. Not one of them would handle the stairs. Most said it plainly — we don’t offer that.

Missing the appointment wasn’t an option, so we found a way. But those hours stayed with me. There were plenty of companies that could move a wheelchair. There were almost none that could safely get a person down a staircase when there was no elevator.

That gap is why this company exists. Since 2018 we’ve built NYC Wheelchair Transportation around the part everyone else skips: trained people who can help someone up and down stairs with patience, skill, and dignity — so they can get to the appointment, get home from the hospital, or simply leave the house without it becoming an ordeal.

Wide-entry rear and side doors accommodating bariatric and oversized wheelchairs
Rear HVAC systems ensuring climate control in the passenger compartment
GPS tracking on all vehicles for real-time location monitoring
Sanitization protocols between every trip for infection control

Top Rated
Safe and Reliable
Licensed & Insured
Same-Day Available

What We Wont Do

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We won’t send a taxi to someone who needs an ambulette because the taxi is cheaper and closer.

We won’t take a booking we can’t properly staff. If a trip needs two people, it gets two people, or we tell you we can’t do it.

We won’t leave someone at the curb.

We are a Non-Emergency Service

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We are a private-pay, non-emergency transportation company. If you are facing a medical emergency, call 911.

What we do is everything around the emergency: getting to dialysis three times a week, home from a hospital discharge, to the specialist across the borough, to the airport, to a funeral, to a family celebration.

Where we go

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The five boroughs, Long Island, Westchester, and northern New Jersey.

Dialysis and chemotherapy appointments. Hospital and rehab discharges. Doctor visits. JFK, LaGuardia and Newark. The Manhattan Cruise Terminal. Funerals and cemetery visits. Weddings, birthdays, and the days that matter.

Talk to a person

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Call (212) 705-8773. A dispatcher answers — not a menu.
NYC Wheelchair Transportation
One Liberty St, New York, NY 10006

The difference is what happens outside the vehicle

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Stairs are not an exception here. Our Two-Men Assist service handles walk-ups, brownstone stoops, narrow staircases and buildings with no elevator. It's not a special request. It's the thing we were built to do, and it doesn't change the price of an ambulette.
Door-through-door, not curb-to-curb. Our drivers come inside. We start at the bed or the front door and finish at the bed or the front door on the other end.
Private-pay means no gatekeepers. No insurance paperwork, no broker approvals, no pre-authorization, no waiting for someone else to say yes. Same-day, after-hours, weekends and holidays.
Response standards we'll state out loud. Wheelchair taxi pickup in about 15 minutes anywhere in the five boroughs. Ambulette and bed-to-bed service typically at the door within the hour.
The right vehicle for the person. Wheelchair taxi, ambulette, and private ambulance — three levels of service, so nobody gets sent a vehicle that can't do the job.

Our Team

Driver assisting a wheelchair passenger onto an ADA-compliant taxi van in NYC.

Our Team Includes:

Professional wheelchair‑trained drivers
Dispatch & scheduling specialists
Customer support staff
Safety & compliance officers

Who We Serve

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We Proudly Transport:

Seniors & elderly passengers
Wheelchair users (manual & electric)
Individuals with temporary mobility challenges
Patients attending medical appointments
Hospital discharges & rehab visits
Travelers visiting NYC
Hotel guests
Assisted living residents
Families and caregivers
Corporate clients

Our Values

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Our Core Values:

Compassion: We treat every passenger with dignity, patience, and respect.
Accessibility: We believe every person deserves safe transportation—no exceptions.
Reliability: NYC can be chaotic. We are not.
Safety: Your wellbeing is our top responsibility.
Community: We support families, seniors, medical offices, care facilities, and tourists across NYC.

Commitment to privacy and safety

NYC Wheelchair engaged HIPAA experts to sketch an application customized for the healthcare environment with several safeguards in the region to guard PHI – consisting of Business Associate Agreements with vendors, technical controls, and administrative processes.

Calibrated for safety

Safety is fundamental to NYC Wheelchair. Our technological know-how enables us to be the center of attention on rider protection before, during, and after every day out to assist make thousands and thousands of rides safer every day. When you’re matched with a driver, you’ll see their facts, so you understand who’s choosing you ahead of time.

About Our Company

When was NYC Wheelchair Transportation founded?

We were founded in 2018 and operate as NYNJ Taxi Corp, based at One Liberty Street in Lower Manhattan.

What services do you provide?

We provide wheelchair taxi, ambulette and stretcher transportation, plus airport transfers and long-distance trips. We also operate ambulances for patients who need medical monitoring on the way.

What areas do you serve?

All five NYC boroughs, plus Nassau, Suffolk and Westchester Counties in New York, and northern New Jersey including Newark, Fort Lee, Englewood, Passaic, Clifton and Elizabeth.

Do you accept Medicaid or insurance?

No. We are a private-pay service. We do not bill Medicaid, Medicare or private insurance. Payment is arranged directly with us at the time of booking.

What makes your service different from a standard accessible taxi?

Our Steps Assist service. Two-person teams help passengers up and down stairs and through building entrances rather than stopping at the curb, which matters in walk-up buildings and after hospital discharge.

Are you available 24/7?

Yes. We operate 24 hours a day, including holidays, for early appointments, late-night hospital discharges and same-day bookings. Call 212-705-8773.