Privacy-Policy

Your privacy is very important to us. At NYNJ Taxi Corp we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our site.

NYNJ Taxi Corp (“NYNJ Taxi”) operates several websites including www.NYCWheelchairtransportation.com. It is the NYNJ Taxi Corp policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, NYNJ Taxi collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. NYNJ Taxi’s purpose in collecting non-personally identifying information is to better understand how NYNJ Taxi’s visitors use its website. From time to time, NYNJ Taxi may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

NYNJ Taxi also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. NYNJ Taxi only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to NYNJ Taxi’s websites choose to interact with NYNJ Taxi in ways that require NYNJ Taxi to gather personally-identifying information. The amount and type of information that NYNJ Taxi gathers depend on the nature of the interaction. For example, we ask visitors who comment on our blog to provide a username and email address. Those who wish to receive www.nycwheelchairtransportation.com updates via email, we collect their emails. For example, when you sign up for an account, we ask for personal information, like your name, email address, telephone number or credit card to store with your account. When visitors comment on our blog, we ask them to provide a username and email address. For those who wish to receive www.nycwheelchairtransportation.com updates via email, we collect their emails.

In each case, NYNJ Taxi collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with NYNJ Taxi. NYNJ Taxi does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

NYNJ Taxi may collect statistics about the behavior of visitors to its websites. For instance, NYNJ Taxi may monitor the most popular pages on the www.nycwheelchairtransportation.com site or use spam screened by the Akismet service to help identify spam. NYNJ Taxi may display this information publicly or provide it to others. However, NYNJ Taxi does not disclose personally-identifying information other than as described below.

Information We Share

NYNJ Taxi discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on NYNJ Taxi’s behalf or to provide services available at NYNJ Taxi’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using NYNJ Taxi’s websites, you consent to the transfer of such information to them.

NYNJ Taxi will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors, and affiliated organizations, as described above, NYNJ Taxi discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or another governmental request, or when NYNJ Taxi believes in good faith that disclosure is reasonably necessary to protect the property or rights of NYNJ Taxi, third parties or the public at large.

If you are a registered user of an NYNJ Taxi website and have supplied your email address, NYNJ Taxi may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with NYNJ Taxi and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

NYNJ Taxi takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information, as discussed below.

Information Security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold, in particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage, and processing procedures, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to NYNJ Taxi employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. NYNJ Taxi uses cookies to help NYNJ Taxi identify and track visitors, their usage of the NYNJ Taxi website, and their website access preferences. NYNJ Taxi visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using NYNJ Taxi’s websites, with the drawback that certain features of NYNJ Taxi’s websites may not function properly without the aid of cookies.

Business Transfers

If NYNJ Taxi or substantially all of its assets were acquired, or in the unlikely event that NYNJ Taxi goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of NYNJ Taxi may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by NYNJ Taxi and does not cover the use of cookies by any advertisers.

Comments

Comments and other content submitted to Disqus anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Google Analytics

NYNJ Taxi uses Google Analytics in its application. Campaign analytics are tracked through Google Analytics for our clients. NYNJ Taxi utilizes the Google Analytics Reporting API to gather analytics about your campaigns and present them in an actionable way via charts and conversion statistics. NYNJ Taxi discloses client Google Analytics information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on NYNJ Taxi’s behalf or to provide the services available at NYNJ Taxi’s websites.

When this Privacy Policy Applies

Our Privacy Policy applies to all of the services offered by NYNJ Taxi and its affiliates, including services NYNJ Taxi provides on mobile devices, and services offered on other sites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including other sites linked to our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags, and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Privacy Policy Changes

Although most changes are likely to be minor, NYNJ Taxi may change its Privacy Policy from time to time, and in NYNJ Taxi’s sole discretion. NYNJ Taxi encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact
If you have any questions regarding this Privacy Policy or your dealings with our website, please contact us by clicking here.

Smoking
  • Smoking is not permitted in any of our vehicles.

Child Policy

Children under the age of 16 years old must be accompanied by an adult. While laws vary from state-to-state, we support the strongest safety standard by recommending that small children five years and under be secured in a child restraint seat for transportation. If federal, state, or local law requires your child be secured in a child safety seat, please bring one as it is the parent’s or caregiver’s responsibility. We do not provide child restraint seats and likely will not be able to provide service without one. 

Taxes

In March of 2018, New York State passed a law that puts a new surcharge on rides in Manhattan below 96th St in taxis and for-hire vehicles. This fee is called the New York State Congestion Surcharge.

Starting in February 2019, for-hire vehicle riders will be charged an extra $2.75 per trip, or $0.75 when it’s a carpool ride, on trips that start, end, or pass through Manhattan below 96th St. Rides that start and end in the Bronx, Brooklyn, Queens or Staten Island and never enter Manhattan below 96th St will not be subject to the surcharge.

The full amount of the surcharge will be sent to the MTA, as mandated by the new NY State legislation—it will not go to the driver or the for-hire vehicle company.

We want to work in partnership with legislators to reduce street congestion in New York City, but we see a better way of achieving that: through comprehensive congestion pricing. So, we will continue to advocate for the adoption of a comprehensive congestion pricing plan that also applies to personal vehicles and delivery trucks, not just for-hire vehicles and taxis; experts agree it is the best way to meaningfully reduce traffic in Manhattan’s central business district and adequately fund mass transit.

Other taxes and fees

In addition to the new NYS Congestion Surcharge that you’ll see on Manhattan trips below 96th St, you’ll continue to notice other government-imposed taxes and fees listed on your receipt. Read below to learn all about what the taxes and fees on your receipt mean, and where that money goes.

NYS Congestion Surcharge
For New York trips starting in, ending in, or passing through Manhattan, a congestion surcharge is applied in the amount of $2.75 per trip or $0.75 per carpool ride. The will appear on your receipt as NYS Congestion Surcharge.

Black Car Fund
The Black Car Fund surcharge applies at a rate of 2.5% on all rider fares including other surcharges, tolls, and tips. The NYS Congestion Surcharge is not subject to the BCF surcharge. This will appear on your receipt as NY State Black Car Fund.

Sales Tax
For certain trips within New York State, sales tax applies on all rider fares including surcharges and tolls. The NYS Congestion Surcharge and tips are not subject to sales tax. This will appear on your receipt as Sales Tax.

TNC Fee
For certain trips originating outside of New York City, a NY TNC fee applies at a rate of 4% on all rider fares. The NYS Congestion Surcharge, tolls, and tips are not subject ot the TNC fee. This will appear on your receipt as TNC Assessment Fee.

Animal Policy

Our policy regarding the transport of animals is designed to ensure adequate space for the kennel(s), your baggage, and the baggage of other passengers in our vans. All animals – excluding service animals – must be kenneled to board the vehicle. Kennel guidelines are as follows:

  • Less than 25 pounds: Lap carrier permitted
  • More than 25 pounds: Must be reserved as Non-Stop Van

Per ADA requirements, the restrictions above do not affect service animals.

Travelers with pet allergies are advised that other passengers on your vehicle may be traveling with a pet or service animal.

Driver Policy

Employees assigned to driving duties (“drivers”) must at all times meet the following criteria:

  • drivers must have a current, valid driver’s license for the state in which the employee performs his or her driving duties; and
  • drivers must maintain a clean driving record, i.e., must remain insurable under our company’s liability insurance policy.

Any employee driving a Company vehicle or driving on Company business must observe all safety, traffic, and criminal laws of this state. No driver may consume alcohol or illegal drugs while driving a Company vehicle, while on Company business, while in a Company vehicle, or prior to the employee’s shift if such consumption would result in a detectable amount of alcohol or illegal drugs being present in the employee’s system while on duty. In addition, no driver may consume or use any substance, regardless of legality or prescription status, if by so doing, the driver’s ability to safely operate a motor vehicle and carry out other work-related duties would be impaired or diminished. No driver may pick up or transport non-employees while in a Company vehicle or on Company business, unless there is a work-related need to do so. Any illegal, dangerous, or other conduct while driving that would tend to place the lives or property of others at risk is prohibited.

Anything a driver does in connection with the operation of motor vehicles can affect that driver’s fitness for duty or insurability as a driver. Regardless of fault, circumstance, on- or off-duty status, time, or place, any driver who receives a traffic citation from or is arrested by a law enforcement officer, or who is involved in any kind of accident while driving, must inform an appropriate supervisor about the incident immediately or as soon as possible thereafter. Any penalty, fine, imprisonment, fee, or other adverse action imposed by a court in connection with such an incident must be reported immediately to an appropriate supervisor. In both of the above situations, the matter will be reported to the Company’s insurance carrier so that a prompt decision on continued coverage of the employee can be made. The driver involved in an accident or cited by a law enforcement official for violating a motor vehicle law must turn over any documentation relating to such incident as soon as possible to the employer, and must cooperate fully with the employer in verifying the information with other parties involved and with law enforcement authorities. While parking tickets will not affect a driver’s insurability, any parking ticket issued on a vehicle that is being used for company business should be reported to an appropriate supervisor at the earliest possible opportunity.

Any employee who violates any part of this policy, or who becomes UN-insurable as a driver, will be subject to reassignment and/or disciplinary action, up to and possibly including termination from employment. All employees with driving duties must sign the following agreement:

I have read and understand the Company’s Driver Policy, and I agree, in the event that I am ever found to be UN-insurable, or that I lack a clean driving record or a valid and current driver’s license, that if necessary, I will accept whatever alternative assignment the Company may give me and that I understand that a reduction in pay, change in hours, change in duties, and/or change in work location may result from the reassignment. I further understand that the Company does not and cannot guarantee that any particular reassignment will be available in the event of a problem with my driver’s license, driving record, or insurable as a driver, and that if no reassignment is possible, termination of my employment may occur.

 

When using the companies gear, such as stairs chair, stretcher etc., in case of damage or lost of the gear, and we find that it happened because of your negligence, you agree to pay back the full amount of the same model or better.

Drivers should always treat customers in professional manner.

Drivers should never offer transportation services to NYNJ Taxi customers, mandatory $5000 small claims will be filed automatically.

Term and Conditions and Signed Service Agreement

 

Thank you for making NYC Wheelchair your choice for private transportation. To ensure the most pleasant travel experience, please take a moment to read the important information below. It is also advised that you review the enclosed confirmation for accuracy. 

Airport Pick Up: If you are arriving at an airport and have reserved a car to pick you up, please make sure to notify us of some key information: Airline, Flight Number & Arrival Time. In most cases our drivers will be able to track this information and reschedule the pick-up time accordingly should there be a delay with your arriving flight. Please make sure to call or text 212.705.8773 as soon as you land, informing us about your arrival will give the driver enough time to head to your direction and meet you at the passenger pick up platform without delays. When arriving at the Airport: Please proceed outside the terminal doors to be able to see your vehicle. Passenger & Baggage Information: It is important that we know how many people and pieces of luggage we will be transporting so that we send a vehicle that can accommodate your capacity. Also, will you be requiring additional time to retrieve your items from the baggage claim? Contact Information Please provide us with a mobile number so that we can reach once your car has arrived at the pick-up location. If you will not be carrying a mobile phone, you can always call us on our toll-free number. Payment: All reservations must be prepaid in advance including any tolls and fees. You will never need to pay your driver unless you wish to offer a gratuity for exceptional service.

You can reserve round trips to save time and secure future reservations.

Our policy is strictly enforced, please read carefully. 

Credit card charge authorization terms and conditions: 

NYC Wheelchair reserves the right to charge my account for any special accommodations provided during my reservation time slot. I understand these charges may include but are not limited to all tolls, parking fees, additional waiting times, added stops, re-routes, transport or delivery of pets or unconventional items, etc. $5 Travel Pass is applied to all reservations and cancellations, personal, corporate, government, and industrial accounts. Refunds of any sort will not be issued for no-shows or late cancellations. It is the responsibility of the passenger and/or payee to contact NYC Wheelchair should they be unable to locate their driver at the pick-up location at the designated time. Failure to call NYC Wheelchair and leaving a pickup location will result in a no-show charge to my credit card. No-show charges may include full payment for my reservation and additional waiting time. All cancellations must be made at least 48 hours prior to pick up time. Cancellation of the bus, wheelchair accessible vehicles, or stretch limousines reservation requires 96 hours advance notice. Reservation for all services and licensed tour guides are non-refundable. All deposits are non-refundable. In some cases where a refund will be given by a supervisor, a nonrefundable 20% fee will be applied. All prices are subject to availability, weather conditions, and any unusual circumstances. All reservations from 8 AM & 10 AM to 3 PM & 8 PM weekdays are subject to late pick up from 5 to 25 minutes, due to rush hour and heavy traffic and delays. Please book your pickup time accordingly. If you reserved a vehicle on short notice and were quoted a specific time, note it cannot be guaranteed yet it can NOT be canceled. All (LM) Last Minute Reservations are prepaid and nonrefundable!!!  We reserve the right to charge round-trip tolls for one-way trips. Please visit our website for company policy and up to date terms & conditions. 1. All deposits and payments are NON-refundable. 2. The company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the vehicle and limousine caused during the duration of the rental by them or any members of their party. A fee of 200.00 for each carpet or seat burn. The sanitation fee is 250.00. Alcohol Consumption and drug use are prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate the run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in some of our limousines and this is left to the discretion of the driver. 4. Overtime pay will apply after the first 10 minutes of prearranged time described on the confirmation 5. Not responsible for delays or the termination in winter caused by unsafe road conditions (i.e. not salted, accidents, etc.). 6. Not responsible for articles left in any vehicle or limousine. 7. Balances to be paid to the driver on the run date before the beginning of the run. 8. Vehicles cannot be loaded beyond seating capacity.

I understand if I have an unpaid balance to NYC Wheelchair and do not make satisfactory payment arrangements, my account may be placed with an external collection agency. I will be responsible for reimbursement of any fees from the collection agency, including all costs and expenses incurred collecting my account, and possibly including reasonable attorney’s fees if so incurred during collection efforts.

In order for NYNJ Taxi Corp or their designated external collection agency to service my account, and where not prohibited by applicable law, I agree that NYNJ Taxi Corp and the designated external collection agency are authorized to (i) contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable.

Sample rider prices are estimates only and do not reflect variations due to discounts, traffic delays, or other factors. Flat rates and minimum fees may apply. Actual prices may vary.

Never Offer Payment To Drivers

Base rate and gratuity are collected at checkout, this is due to safety reasons and to make your experience smooth by not having to worry about paying the driver on the day of your transport. Please never offer payments to the driver as they can be viewed as solicitation of our drivers for private rides outside of NYC Wheelchair services.

 

Car Type

We offer regular or wheelchair accessible vehicles, 3 Passengers, and up to 8 passengers in a wheelchair accessible or up to 56 passengers in a regular passenger.

When ordering certain class IE Economy/Basic/VIP/Executive you will get our default and most popular vehicle (Mercedes Metris) unless at the time of your trip all Mercedes Metris are fully booked you will be the next to get this vehicle, but if all of the Metris are booked, you will receive the same class vehicle, which is the Toyota Sienna or Dodge Caravan.

If you reserved a certain vehicle, please make sure your reservation mentioned the specific vehicle (Not a vehicle class IE Economy/Basic/VIP/Executive)

 

I understand if I have an unpaid balance to NYC Wheelchair and do not make satisfactory payment arrangements, my account may be placed with an external collection agency. I will be responsible for reimbursement of any fees from the collection agency, including all costs and expenses incurred collecting my account, and possibly including reasonable attorney’s fees if so incurred during collection efforts.

In order for NYNJ Taxi Corp or their designated external collection agency to service my account, and where not prohibited by applicable law, I agree that NYNJ Taxi Corp and the designated external collection agency are authorized to (i) contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and (iii) methods of contact may include using pre recorded/artificial voice message and/or use of an automatic dialing device, as applicable.

Sample rider prices are estimates only and do not reflect variations due to discounts, traffic delays, or other factors. Flat rates and minimum fees may apply. Actual prices may vary.

Never Offer Payment To Drivers

Base rate and gratuity are collected at checkout, this is due to safety reasons and to make your experience smooth by not having to worry about paying the driver on the day of your transport. Please never offer payments to the driver as they can be viewed as a solicitation of our drivers for private rides outside of NYC Wheelchair services.

Credit card charge authorization terms and conditions: 

  • When reserving a roundtrip we will create Two (2) confirmations, one for each side, we will charge each confirmation twice, therefore you will see Two (2) charges on your bank statement, they will be equal unless there are additional charges that we need to charge on that trip.

NYC Wheelchair reserves the right to charge my account for any special accommodations provided during my reservation time slot. I understand these charges may include but are not limited to all tolls, parking fees, additional waiting times, added stops, re-routes, transport or delivery of pets or unconventional items, etc. $5 Travel Pass is applied to all reservations and cancellations, personal, corporate, government, and industrial accounts. Refunds of any sort will not be issued for no-shows or late cancellations. It is the responsibility of the passenger and/or payee to contact NYC Wheelchair should they be unable to locate their driver at the pick-up location at the designated time. Failure to call NYC Wheelchair and leaving a pickup location will result in a no-show charge to my credit card. No-show charges may include full payment for my reservation and additional waiting time. All cancellations must be made at least 48 hours prior to pick up time. Cancellation of the bus, wheelchair accessible vehicles, or stretch limousines reservation requires 96 hours advance notice. Reservation for all services and licensed tour guides are non-refundable. All deposits are non-refundable. In some cases where a refund will be given by a supervisor, a nonrefundable 20% fee will be applied. All prices are subject to availability, weather conditions, and any unusual circumstances. All reservations from 8 AM & 10 AM to 3 PM & 8 PM weekdays are subject to late pick up from 5 to 25 minutes, due to rush hour and heavy traffic and delays. Please book your pickup time accordingly. If you reserved a vehicle on short notice and were quoted a specific time, note it cannot be guaranteed yet it can NOT be canceled. All (LM) Last Minute Reservations are prepaid and non refundable!!!  We reserve the right to charge round-trip tolls for one way trips. Please visit our website for company policy and up to date terms & conditions. 1. All deposits and payments are NON refundable. 2. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the vehicle and limousine caused during the duration of the rental by them or any members of their party. A fee of 200.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate the run without refund (if there is blatant indiscretion on the part of the client(s)). It is Illegal to stand through the sunroof. Smoking is not permitted in some of our limousines and this is left to the discretion of the driver. 4. Overtime pay will apply after the first 10 minutes of prearranged time described on the confirmation 5. Not responsible for delays or the termination in winter caused by unsafe road conditions (i.e. not salted, accidents, etc.). 6. Not responsible for articles left in any vehicle or limousine. 7. Balances to be paid to the driver on the run date before the beginning of the run. 8. Vehicles cannot be loaded beyond seating capacity.

 

We are here for you! Toll-Free (FREE use at any payphone in the USA and Canada) National Reservation Center Help Desk +1.212.705.8773

Did you know? Planning your trip with us is easier than ever! There are three ways to book your private transportation 24 hours: Online – Visit us at NYCWheelchairTransportation.com  Call US- Call us anytime, at any of the numbers listed above and a representative will be happy to help. E-mail  INFO@nycwheelchairtransportation.com  We have cars, vans, limos, and buses. Wheelchair Accessible Vehicles available 24 Hours. We can transport any size group. Schools, Corporate Accounts, Weddings, Proms, Special Events, Long Distance Trips, Deliveries are all welcome!

 

 

We are here for you! Toll Free (FREE use at any pay phone in the USA and Canada) National Reservation Center Help Desk +1.212.705.8773

Did you know? Planning your trip with us is easier than ever! There are three ways to book your private transportation 24 hours: Online – Visit us at NYCWheelchairTransportation.com  Call US- Call us anytime, at any of the numbers listed above and a representative will be happy to help. E-mail  INFO@nycwheelchairtransportation.com  We have cars, vans, limos and buses. Wheelchair Accessible Vehicles available 24 Hours. We can transport any size group. Schools, Corporate Accounts, Weddings, Proms, Special Events, Long Distance Trips, Deliveries are all welcome!

 

 

Oversized and Extra Luggage Policy

Our luggage policy closely follows that of airlines. For each passenger, two checked bags (e.g. suitcase, duffel bag) and two carry-on items (e.g. diaper bag, laptop case, backpack, or purse) ride free!

Extra fees may apply in the following instances. Contact us for needs outside of those listed.

Excess/Oversized Baggage – $10 fee per item

  • Checked bag exceeds 50 pounds (or approximately 23 kilograms).
  • Total dimensions for your checked bag exceeds 80 inches when adding length, width, and height.
  • Excessive size or number of bags may require an Exclusive reservation.

Boxes – $10 fee per item

Excessive size or number of boxes may require an Exclusive reservation.

Golf Clubs – Varies

Counts toward your total number of checked items. (e.g. If you have one checked bag and one set of clubs, the clubs are free.)

Bikes – Varies

Exclusive reservation required. Box required.

Skis and Snowboards – Varies

Exclusive reservation required.

Surfboards – Varies

Exclusive reservation required.

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