Wheelchair Taxi Service
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Reserve Wheelchair Accessible Vehicle, Limo, Black or A Yellow Taxi. We’re Just 10 Minutes Away
Frequently Asked Questions
Can the driver help me get onto the ramp and secure me in my wheelchair inside the van?
Yes, of course. This is a part of our good service to you. Our drivers will help you get in and ensure you are safely strapped before he drives you to your destination.
How safe am I with my wheelchair in your Taxi?
Our Wheelchair Taxi vehicles are equipped with a 4-point Tie-down system to secure the wheelchair and 2 seatbelts for the Body of the wheelchair user. This is to ensure the safety of the passenger.
I have a power wheelchair, and it’s bigger than the regular ones. Is your ramp wide enough for it?
Yes. Our Basic and VIP minivans have a Ramp width of 30” to 34”. It is capable from a regular manual wheelchair to a more oversized power wheelchair to roll onto.
For my airport pick-up, where will I meet the driver?
You must give us a call or text while you are waiting to claim your baggage. We will tell you which pick-up area you must go to meet with the driver. You need to give us 15 to 20 mins for the driver to arrive and pick you up. He will be holding up a paper with your name on it for you to be able to recognize your service ride.
Do I need to pay extra for the Toll fee during the trip?
No. Toll fees are already computed and included in the payment you made with us. You can check that in the receipt confirming that we have sent it via your E-mail.
Can I change the pickup or drop-off location of my paid trip?
Yes. But you must inform us before your scheduled pickup. We need to check if the new address or location will affect the rate or price you previously paid.
What are my options if I need to cancel the scheduled transportation service?
You must give us a call if you need to cancel your trip. To avoid “no show” status and cancelation fees, we suggest you give us the authorization to “credit to your account” here with us the amount you have already paid. In this way, you will keep 100% of the amount in your account with us, and you can use that any time and on any day that you will need our service in the future, or you can get funds back to your card.
Wheelchair Accessible Yellow Taxi
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Customers Testimonials
